Thank you for choosing Kerwild LLC. To ensure your satisfaction with our products, please carefully read the following return policy.
- Scope of Returns
We offer return services for the following products:
All unused automotive accessories
Products in their original, unopened packaging (both opened and unopened)
- Return Deadline
Customers can request a return within 30 days of purchase. Products returned after this period will not be accepted. - Return Conditions
Products must be unused and in their original packaging.
Returns must be accompanied by proof of purchase (such as an invoice or receipt).
All gifts must be returned as well.
- Return Process
Please follow these steps to return your product:
Contact our customer service team, providing your order number and the reason for the return.
Customer service will provide a return address and necessary return instructions.
Pack the product securely and affix a return address label.
Choose an appropriate shipping method to return the package.
- Refund Policy
Upon receiving the returned goods, we will review and process the refund within 7-10 business days.
The refund will be credited to the original payment method; the exact arrival time depends on the payment method.
- Shipping Costs
Customers are responsible for return shipping costs unless the return is due to product quality issues or incorrect delivery.
- Special Circumstances
If a product needs to be returned due to quality issues or defects, please contact us promptly, and we will cover the relevant shipping costs.
- Contact Us
For any questions, please feel free to contact our customer service team:
Phone: (840) 500-7011
Email: daniel@kerwild.com
support@kerwild.com
Address: 10008 BAYWOOD WAY RCH CUCAMONGA, CA 91737
Thank you for your support and trust! We hope you enjoy our products.
